# Try On/Exchange for One Way Order - April 2024

1\. As Wakilni client, Login to the portal.

2\. Go to order's "Active" page.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/45072519-5afc-4c7a-911d-b44941a9908e/ascreenshot.jpeg?tl_px=0,0\&br_px=1075,600\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=46,178)

3\. Click "NEW ORDER".

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/1846716c-524d-4c17-839d-d298673deb50/ascreenshot.jpeg?tl_px=844,0\&br_px=1920,600\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=931,71)

4\. Choose the "One Way" order type.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/63b4a0d1-de04-4d47-a534-aa7eec4635f5/ascreenshot.jpeg?tl_px=310,0\&br_px=1385,600\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=502,203)

5\. If you want to allow your customer to try the item with a potential for return, check the option "Try On" on the one way order type.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/9b027ded-d645-455f-aa79-f5916d9d9f3a/ascreenshot.jpeg?tl_px=0,176\&br_px=1075,777\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=150,265)

6\. If there is a return items from the customer side, check the "Exchange" option on the one way order.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/5e0b14ab-4026-47a3-999b-8bda9937810a/ascreenshot.jpeg?tl_px=0,277\&br_px=1075,878\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=420,265)

7\. In the order details page you will see the tag for "Try On" option if selected.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/30296684-f73c-4dab-804d-edd0167f275c/ascreenshot.jpeg?tl_px=668,311\&br_px=1743,912\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=502,284)

8\. In the order details page you will see the tag for "Exchange" option if selected.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/a39c03bd-5da1-4658-9b01-eb50999600a1/ascreenshot.jpeg?tl_px=747,311\&br_px=1822,912\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=502,266)

9\. You have the option to add them both if needed.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-09/110b56e3-ddaa-4a47-93f2-00571e31f2b1/ascreenshot.jpeg?tl_px=792,311\&br_px=1867,912\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=502,287)

#### Import Bulk Orders

10\. In the order page, click "CREATE BULK"

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-12/429a099d-7bd3-4592-964f-966953249240/ascreenshot.jpeg?tl_px=844,0\&br_px=1920,600\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=781,90)

11\. Add "Try On" and "Exchange" options as two new columns in the imported orders excel sheet with value "yes" or "no" for each order.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-12/e58acda3-d13e-48a5-9f39-a0d0870a2a9f/ascreenshot.jpeg?tl_px=0,294\&br_px=1075,895\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=385,265)

12\. Click "IMPORT EXCEL" to proceed with the process.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-04-12/f0d5a05b-040a-402a-a7af-83938d134ac3/ascreenshot.jpeg?tl_px=844,0\&br_px=1920,600\&force_format=png\&wat_scale=95\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=797,116)

*For your inquiries, please don’t hesitate to contact us on* [*frontdesk@wakilni.com*](mailto:frontdesk@wakilni.com)