Auto-refund and Update Wakilni App on Shopify - August 2023

Auto-refund on cancellation from Wakilni to Shopify

1. To enable auto refund on cancellation from Wakilni to Shopify, go to APP TOKENS in Settings

2. Click on "Edit" pen icon

3. Enable "Order auto refund on cancellation from Wakilni to Shopify"

When "Order auto refund on cancellation from Wakilni to Shopify" is on, the order will be voided on Shopify when cancelled on Wakilni

Wakilni App Update on Shopify

1. In some cases, it's mandatory to update Wakilni app on Shopify to either support new features or optimize existing one

2. When visiting "Unshipped", you will be prompted to Reinstall Wakilni App on Shopify, click "REINSTALL"

3. You will be redirected to Shopify where you need to update Wakilni App. Click on "Update app"

4. Once updated, you will be redirected to https://shipping.wakilni.com automatically. Login with your Wakilni Credentials

5. Enter your Shop Name and Press "LOGIN"

Note: You can find your Shop name on Shopify by going to Settings -> Domains and get the original Shop name i.e. shop.myshopify.com

6. Once done, please logout and login to https://portal.wakilni.com again

For your inquiries, please don’t hesitate to contact us on frontdesk@wakilni.com

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