Create a New International Order on Wakilni Portal - May 2025

Create an Order

1. Open Wakilni Portal

2. Click "New Order"

3. Select the Pickup Location

4. Select the recipient if already saved

5. To add a new recipient, use the plus button

6. Enter the recipient's details, ensuring all required fields are filled

7. After filling in all the details, click 'Create'

8. The newly added recipient will be selected automatically

9. Select whether you are shipping packages or documents

10. Select the package type and enter all package details

11. Click the plus button to add an item

12. After adding all the item details, click 'Add'

13. Items you've added can be edited or removed

14. Indicate if there are fragile items in the package

15. Once all the details are added, upload a clear image of the package.

16. You can add multiple packages using the plus button

17. Indicate if the shipment contains dangerous goods, if you want insurance, and any additional details

18. After adding all the order details, click 'Get Price.

19. Click "Create"

Review Order

20. You can click on the order to review the details

21. Click here to review all the package details

22. You can click here to edit the order, but only if it’s still pending

Downloading Waybill

23. You can download the DHL waybill after the order is confirmed by clicking this button

Track Order

24. To track your order, click on the order to view the "Order details" page

25. Click "Track Order"

26. You can find all the tracking details here

For your inquiries, please don’t hesitate to contact us on [email protected]